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Ask the IT Survivor Q&A Series
Questions and Answers
1. How do I deal with a toxic manager who micromanages everything?
This is explored in Surviving the LexCorp Inferno, Chapter 3 (Page 45, Line 12), where Jason’s manager constantly overrides his decisions. Jason learns to document every interaction and provide proactive updates to reduce micromanagement. The Missing 20 expands on this, showing how Jason’s calm demeanor and strategic communication eventually earned him autonomy.
Tip: Document tasks and set clear boundaries to maintain professionalism.
Reference: Chapter 3, Page 45, Line 12
2. What are the red flags to watch for in corporate culture?
Red flags are a major theme in Surviving the LexCorp Inferno, Chapter 2 (Page 23, Line 8). Jason notices a lack of transparency and discouragement of questions during key meetings. The Missing 20 delves deeper into how these behaviors stemmed from hidden agendas within the company.
Tip: Pay attention to excessive secrecy, micromanagement, and lack of accountability—they’re often signs of more significant issues.
Reference: Chapter 2, Page 23, Line 8
3. How can I build alliances in a competitive workplace?
In Surviving the LexCorp Inferno, Chapter 5 (Page 67, Line 15), Jason forms alliances with colleagues from other departments during a system outage. The Missing 20 highlights how these alliances became crucial when Jason uncovered the shadow network.
Tip: Build relationships based on trust and mutual support—they can be your safety net in crises.
Reference: Chapter 5, Page 67, Line 15
4. How do I stay calm during an IT crisis?
This is addressed in Surviving the LexCorp Inferno, Chapter 6 (Page 78, Line 5), where Jason handles a significant server crash. He uses a systematic approach to resolve the issue. The Missing 20 provides additional context on how Jason prepared for such crises through training and documentation.
Tip: Focus on the problem, communicate clearly, and rely on your crisis management plan.
Reference: Chapter 6, Page 78, Line 5
Find the book here: Surviving the LexCorp Inferno + Bonus: The Missing 20
5. What’s the importance of documenting everything in IT?
Documentation is a recurring theme in Surviving the LexCorp Inferno, Chapter 4 (Page 56, Line 9). Jason’s meticulous records saved him from being blamed for a critical system failure. The Missing 20 shows how documentation also helped him uncover workplace tampering.
Tip: Always document meetings, changes, and incidents—it’s your best defense.
Reference: Chapter 4, Page 56, Line 9
6. How do I handle office politics as an IT professional?
Office politics are explored in Surviving the LexCorp Inferno, Chapter 7 (Page 91, Line 3). Jason navigates disputes between departments by staying neutral and focusing on solutions. The Missing 20 reveals how he used soft skills to win over even the most challenging stakeholders.
Tip: Avoid gossip, stay professional, and use diplomacy to resolve conflicts.
Reference: Chapter 7, Page 91, Line 3
7. What tools should I have in my IT survival toolbox?
In Surviving the LexCorp Inferno, Chapter 8 (Page 102, Line 14), Jason relies on tools like network monitoring software and a “CYA” folder. The Missing 20 expands his use of collaboration tools like Slack for team communication.
Tip: Equip yourself with reliable software, hardware, and a well-organized documentation system.
Reference: Chapter 8, Page 102, Line 14
8. How do I manage my time in a high-pressure IT role?
Time management is emphasized in Surviving the LexCorp Inferno, Chapter 9 (Page 115, Line 10). Jason prioritizes tasks using a simple matrix of urgency vs. importance. The Missing 20 elaborates on how he avoided burnout by delegating and taking breaks.
Tip: Use tools like calendars or task managers to stay organized and avoid overwhelm.
Reference: Chapter 9, Page 115, Line 10
Find the book here: Surviving the LexCorp Inferno + Bonus: The Missing 20
9. How do I uncover hidden agendas in the workplace?
This is a central theme in Surviving the LexCorp Inferno, Chapter 10 (Page 130, Line 7). Jason discovers the shadow network by analyzing patterns in communication and decision-making. The Missing 20 details the subtle clues he picked up on.
Tip: Pay attention to inconsistencies in communication and decisions—they often reveal hidden motives.
Reference: Chapter 10, Page 130, Line 7
10. What’s the best way to recover after a corporate crisis?
Chapter 12 (Page 150, Line 20) of Surviving the LexCorp Inferno covers post-crisis recovery. Jason thoroughly analyzes what went wrong and implements new processes to prevent future issues. The Missing 20 adds insights into how this strengthened his team’s resilience.
Tip: Reflect on lessons learned, document the experience, and use it to improve your systems and processes.
Reference: Chapter 12, Page 150, Line 20
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